A Restaurant Manager with Park Plaza Hotel is responsible for managing restaurant to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will it be like to work for this Park Plaza Brand?

At Park Plaza Hotel, smart luxury is at the core of everything we do. At each location, spanning five different continents including some of the world's greatest gateway cities and most sought-after destinations, luxury begins with the individual. We offer our guests one-of-a-kind experiences with sophisticated, locally inspired surroundings. Service that's more than personal, it's intuitive. And connections to people and places around the corner, and halfway around the world. 

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage Restaurant operations.

Maintain exceptional levels of customer service.

Recruit, manage, train and develop the Restaurant team.

Manage guest queries in a timely and efficient manner.

Work within budgeted guidelines in relation to Food and Payroll.

Drive sales to maximize budgeted revenue.

Develop menus with other members of F&B team.

Accountable for monthly stock takes.

Incentivise team members to maximize sales and revenue.

Set departmental targets and objectives, work schedules, budgets, and policies and procedures.

Evaluate guest satisfaction levels with a focus on continuous improvement.

Ensure communication meetings are conducted and post-meeting minutes generated.

Be environmentally aware. 

A Restaurant Manager serving Park Plaza Hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Management and/or supervisory F&B experience

Able to meet financial targets

Ability to comply with all F&B brand standards

Ability to work under pressure

Excellent grooming standards

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Degree in relevant area

Passion for delivering exceptional levels of guest service